At SHELIKI, we believe technology should serve as an invisible companion. Every product embodies our philosophy: "Innovation thrives when it quietly empowers life." By eliminating dust and clutter, we gift you time—to savor your morning coffee, cherish family moments, or indulge in personal passions. SHELIKI isn’t just a cleaner; it’s a catalyst for a smarter, warmer, and more intentional life. What solutions are available for common operational issues with the robot's navigation and usage? Equipped with upgraded LiDAR navigation to reduce jamming. For related issues, refer to the product manual for detailed guidance. Which floor types is the product compatible with? What are the precautions for carpet use? Compatible with low-pile carpets (pile height ≤ 2cm), hardwood, and tile floors. The carpet mode automatically lifts the mop; check the video tutorial linked in the app for detailed operation guidance. What are the product's battery life and related support details? 220 minutes of runtime on a full charge, with a 2-year battery lifespan. For any usage issues, refer to the product support resources for one-on-one guidance. How to handle APP usage and common function abnormalities? Easy to operate, with a free English-compatible app. It comes with a 1-year product support period and free technical guidance for any usage issues. How to handle the product's cleaning performance and common minor malfunctions? Cleaning performance matches the description. If parts are damaged or lost, use the product support channel to arrange accessory replacement.