Own a Waitbird and spend your summer in greater comfort! Waitbird is a company that was founded in 2018 and is dedicated to producing high-quality steam cleaners. Waitbird's core philosophy is to avoid traditional and ordinary cleaning methods and instead utilize high-temperature steam for disinfection and cleaning, we aim to provide a natural and chemical-free way to clean and disinfect homes, offices, and other spaces! The high heat of steam naturally dissipates quickly for quick cleaning. To maintain optimal performance, keep the unit energized during use. Residual steam and pressure inside the tank are still dangerously high. Please follow these steps: 1: Unplug the unit. 2: Turn it upside down and press the vapor release button until all pressure is vented. 3: Safely open the lid. 4: Refill with water as needed (it is recommended that no more than 900ml of water be added at one time). Never fill completely to overflow, it is recommended to add no more than 30 ounces (900 ml) at a time. Overfilling may cause leaks during heating or operation. If a leak occurs, contact our support team immediately via email/phone with photos/videos for assistance. Prolonged tightening may result in the lid getting stuck due to temperature changes.To prevent this, gently unscrew the lid (one full turn) once it has cooled down.This maintains the integrity of the seals for long term use. 1: Press the steam switch once to allow steam to be released. This usually resolves a slight pressure imbalance. 2: If the leak persists, contact our support team for troubleshooting or replacement parts. Before heating, make sure the safety cap is fully tightened. If the pressure is still low: 1: Allow the unit to cool completely. 2: Reopen and securely fasten the cap and reheat. Never operate with the cap loose as there is a risk of burns or malfunction. Place the mop accessory on the cloth; Open the 4 fixed closures of the mop accessory, fold the excess towel and tighten it; Put the 2 extension tubes together and attach them to the steam nozzle. Simply attach the accessory to the steam cleaner nozzle, as shown in the video. Attach the ends of the belt to both sides of the steam cleaner handle, then adjust the belt to a suitable length and hang it around your shoulder. Anti-slip pads are attached to the belts. The steam purifier is equipped with a detachable base with rollers for easy movement. Just be careful to place the steam cleaner on the base. (The base needs to be purchased separately.) Manual Mode Hold the steamer by hand and move the steam button forward, the steam comes out directly. Automatic mode If you need automatic steam without a hand, simply turn the steam lock to the right side when using the device. Our steam purifier can adjust the steam volume. To adjust the steam volume, you can rotate the rotary button from "MIN" to "MAX". Rotate the rotary button to "MIN" for minimum steam volume and to "MAX" for maximum steam volume. Are the wires and steam pipes long enough? Yes, enough for you to clean any blind spots. The hose of this steam engine is approximately 4.92 feet and the wire is approximately 16.4 feet. What is the situation when the nozzle keeps leaking water when starting to use? When filling the water tank, if the water is too full, a small amount of water may flow back into the steam pipe, resulting in residual water leakage during use. Just wait for this residual water to leak out before using it normally. What should I do if the received accessories are damaged or missing? Although our products undergo strict manual quality inspections before shipment, this situation is inevitable. You can 'poke us'. When first turned on, the steam is not as strong as imagined? Why is this? The intensity of steam will become stronger with increasing heating time. Before use, please fully heat up the device. 2. The farther away from the nozzle, the weaker the steam. When using, please aim directly at the area to be cleaned Are you worried about inadequate cleaning? Paired with nylon brush accessories, it can easily remove oil stains from the stove, clean window gaps with detail nozzles, and replace traditional mops with extension rods and mop cloths. Equipped with 21 accessories, it can clean the entire house.