What should I do if I receive a defective unit (won't turn on, missing attachments, etc.)? Please send photos or a brief description. We'll give you a satisfactory solution as quickly as possible. Why won't my trimmer charge or hold power? Make sure the USB cable is fully inserted and the power source is working. For the built-in lithium battery, fully discharge and recharge it once a month. If storing for several weeks, charge for at least 3 hours. What should I do if my trimmer suddenly stops working? First, check if the travel lock is on (press and hold the power button for 3 seconds). Then make sure the head is properly attached and the battery has enough charge. Clean any hair trapped inside the head. Crea tu look. Sé dueño de tu día. Cada mañana es un nuevo comienzo. Tu rutina debe ser precisa, no castigada. Es por eso que se creó SilkGlow. La seda es tu experiencia: es el deslizamiento suave y consistente a través de tu piel, diseñado para mayor comodidad durante cada uso. El brillo es el aspecto que creas: es la línea nítida y limpia que enmarca tu cara con confianza silenciosa.