How to resolve charging issues? 1.The station is not powered, please make sure both ends of the powe cord are plugged in properly. 2.Poor contact, please clean the charging contacts on the station, robot, and vacuum cleaner. How to fix network connection failure? 1.Wrong Wi-Fi password. 2.Use 2.4GHz network (5GHz/enterprise routers unsupported). 3.Ensure strong Wi-Fi signal. 4.Robot not ready. Re-enter app and retry pairing. How to improve slow charging speed? 1.Charge time: ~6 hours from low to full. 2.In high/low temps, charging speed auto-reduces to extend battery life. 3.Clean charging contacts with a dry cloth if dirty. How to prevent dust leakage during operation? Remove the Anti-Tangle Rubber Brush and dustbin, and dearr any debris near the Anti-Tangle Rubber Brush. How to ensure the ground is thoroughly cleaned? 1.The dustbin is full. Please empty it. 2.The filter may be clogged with dust. Please check and clean as necessary 3.The filter is not dry after cleaning. Please let it air dry before using.